case study: Aberlour

 Aberlour has over 30 locations across Scotland with fixed-line and broadband services, plus 250 mobiles. Due to Aberlour growing over the years and adding more sites, telecoms services ended up with various suppliers, meaning that telecoms/connectivity services were not simple to manage. 

 SCG reviewed all of Aberlour’s current lines and future requirements for leased lines, FTTC, VoIP, BT lines and O2 mobiles. 

Aberlour now benefits from:

• Services from multiple wholesale suppliers (BT, TalkTalk Business, 2 VoIP suppliers, O2, Vodafone) all on 1 invoice from SCG
• 1 point of contact for all services, with a named account manager
• Cost centre billing (as each site has a different cost code)
• 37% cost saving compared to previous arrangements

 “Our lives are so much easier now that we have a single point of contact for all our telecoms services. SCG customer service is excellent, they respond quickly to resolve any issues or requirements that we have. There have been significant cost savings for Aberlour as a result of moving all services over to better deals with SCG too.”

Ros Dowey, Director of IT & Digital, Aberlour Child Care Trust