Success Stories

SCG have been a great help to us over the years, always there at the end of a phone and quick to respond. Our dedicated account manager was an enormous help to us when establishing our communications lines at our most recent site. The rural nature of our business means we sometimes encounter difficulties with our setup but SCG’ support wa

SCG have been a great help to us over the years, always there at the end of a phone and quick to respond. Our dedicated account manager was an enormous help to us when establishing our communications lines at our most recent site. The rural nature of our business means we sometimes encounter difficulties with our setup but SCG’ support was invaluable when dealing with any problems on our behalf.

 ROBERT MAYCOCK; BUSINESS DEVELOPMENT EXECUTIVE 

I have been very impressed with SCG Consulting. They have been a pleasure to deal with in regard to offering both a cost reduction and service improvement against my old BT set up. The cost is very good, and the service is excellent, when any problems have arisen, I deal with my friendly account manager and never get put on hold. It is ni

I have been very impressed with SCG Consulting. They have been a pleasure to deal with in regard to offering both a cost reduction and service improvement against my old BT set up. The cost is very good, and the service is excellent, when any problems have arisen, I deal with my friendly account manager and never get put on hold. It is nice to deal with a local supplier who is able to provide me with the best service and I would highly recommend SCG Consulting to others.

Shiva Kanda Swamy

 SHIVA KANDA SWAMY; OWNER 

“Rolling out 500 smartphones to our driver network was a big undertaking but SCG made the process really straightforward. Not only did SCG provide a very competitive price for hardware and telecoms but the outstanding customer service they provide make them a fantastic company to partner with. SCG account managers are always extremely res

“Rolling out 500 smartphones to our driver network was a big undertaking but SCG made the process really straightforward. Not only did SCG provide a very competitive price for hardware and telecoms but the outstanding customer service they provide make them a fantastic company to partner with. SCG account managers are always extremely responsive, helpful and knowledgeable. A great company to work with.”

Will Griffiths; ecommerce and digital development manager.

 WILL GRIFFTHS Wiltshire Farm Foods

We have 2 sites in Edinburgh and we used to have our phone/broadband services with BT, however if we had problems we found it very difficult to get through to someone who could help. We switched to SCG and after a few months we had a broadband outage…my colleague said to me “there’s no point in reporting the problem as we can never get ho

We have 2 sites in Edinburgh and we used to have our phone/broadband services with BT, however if we had problems we found it very difficult to get through to someone who could help. We switched to SCG and after a few months we had a broadband outage…my colleague said to me “there’s no point in reporting the problem as we can never get hold of someone”, to which I suggested that it would be worth calling SCG. My colleague was pleasantly shocked that she got through to someone within a few seconds! She was then called back at the time that had been promised to her and received a follow up call to check if all was well! Well worth switching for the customer support alone, however we are also pleased to have reduced our costs.

Andrew McGreenhin

 ANDREW MCGREENHIN; FINANCE AND OPERATIONS MANAGER 

The company has been with SCG for over 5 years now and in the 3 years I have been IT Manager for William Purves Ltd Kyle our account manager has been nothing but helpful, always on hand with useful advice and a solution to any issues. Whenever we have any issues, they are always resolved in a timely manner even out of hours, recently we h

The company has been with SCG for over 5 years now and in the 3 years I have been IT Manager for William Purves Ltd Kyle our account manager has been nothing but helpful, always on hand with useful advice and a solution to any issues. Whenever we have any issues, they are always resolved in a timely manner even out of hours, recently we had an issue with one of our main on-call numbers and Kyle was able to fix it over the weekend for us. This high level of customer service is essential for us to be able to delivery our 24/7 service to our clients without fail. I could not recommend SCG and our account manager Kyle highly enough!

 SHAUN DONALDSON; IT MANAGER William Purves 

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We have worked with SCG and the SCG Communications team for the past 2 years for fixed line, mobile and leased line requirements for our UK headquarters. Our previous supplier had mismanaged our account, and after a thorough review we identified considerable cost reductions and a promise of far better account management and customer servi

We have worked with SCG and the SCG Communications team for the past 2 years for fixed line, mobile and leased line requirements for our UK headquarters. Our previous supplier had mismanaged our account, and after a thorough review we identified considerable cost reductions and a promise of far better account management and customer service.

Due to the nature of our business we need our suppliers to be sensitive to our needs and quick to respond. We have developed a great relationship with the back office staff at SCG and the SCG Consulting team. We can contact our account management team within a few rings at any time, and emails are always responded to within a few hours.

We have also benefited commercially, and the promised cost reductions have been fully realised for both fixed line and mobile services, with an easy to use unified billing platform. O2 has always been our preferred network due to the international coverage and reliability it provides. SCG are their top partner in the UK and it has proven a great decision to work with them.

Neil Brown

 NEIL BROWN; FINANCE MANAGER 

We have been with SCG Consulting for 2 years. The original review that was carried out showed better costs and service improvements in terms of managing our landlines. We have been happy with how SCG have helped us monitor/manage our costs and we are grateful for the suggestions that have been made. On the whole we are satisfied with the 

We have been with SCG Consulting for 2 years. The original review that was carried out showed better costs and service improvements in terms of managing our landlines. We have been happy with how SCG have helped us monitor/manage our costs and we are grateful for the suggestions that have been made. On the whole we are satisfied with the robust arrangement between our companies and we are keen to continue this for the foreseeable future!

Martin Brown

 MARTIN BROWN; MANAGER (BUSINESS & ESTATES) 

I would like to say a big thank you for arranging to save me money on my BT landlines. I can say I'm already seeing the savings over the last 3 months and at this rate I'll be able to put aside enough for an upgrade for my mobiles.
Your service and attention to details means I can rely upon my requirements being met with the minimum of pr

I would like to say a big thank you for arranging to save me money on my BT landlines. I can say I'm already seeing the savings over the last 3 months and at this rate I'll be able to put aside enough for an upgrade for my mobiles.
Your service and attention to details means I can rely upon my requirements being met with the minimum of problems and delivered in a time sensitive and efficient manner.
I would have no hesitation in recommending your business to my contacts and clients.

Terry Holmes

 TERRY HOLMES 

“I just wanted to say that I heartily recommend working with SCG. The amount of time I spend dealing with staff phone issues has dramatically decreased since we moved over to SCG from EE.  I used to spent about a day and a half a month on staff-related phone issues when I was dealing directly with EE.  We now spend less than half a day a 

“I just wanted to say that I heartily recommend working with SCG. The amount of time I spend dealing with staff phone issues has dramatically decreased since we moved over to SCG from EE.  I used to spent about a day and a half a month on staff-related phone issues when I was dealing directly with EE.  We now spend less than half a day a month. Ali is always very helpful and patient and able to come up with solutions that meet our needs. In the past year, we’ve had a number of contracts with other providers end / needed to get new services installed in some of our satellite offices.  Each time we’ve chosen to go through SCG rather than providers directly because they give better value for money and we’re very happy with the service.”

Fiona Buggy

 FIONA BUGGY; BUSINESS SUPPORT MANAGER 

I have spent the last 8 years at The Rock Trust battling with poor customer services from various large international telecommunication companies. Not only could BT not find a system which suited us (it wasn’t that complex, we just wanted our tenants to be able to call freephone numbers and emergency services but not make chargeable calls

I have spent the last 8 years at The Rock Trust battling with poor customer services from various large international telecommunication companies. Not only could BT not find a system which suited us (it wasn’t that complex, we just wanted our tenants to be able to call freephone numbers and emergency services but not make chargeable calls) but they were very unhelpful whenever our tenants managed to find a loophole and spend hundreds of pounds at a time on our phone lines. There really didn’t seem like any other option. I am happy to say that I was wrong. SCG took over our head office telephone numbers with ease, joining our accounts together. They then took over any new property lines so we now have one grouped account, for everything from our new mobile contracts to our business and new residential lines. We are now in the process of transferring all of our existing residential lines over to them. Really glad to have taken the opportunity to speak to SCG in the beginning and we really did get exactly what was promised to us.

Tiffany Behrendt

 TIFFANY BEHRENDT; FINANCE ADMINISTRATOR The Rock Trust

I would like to thank you for the efficient and excellent service that I received from you and your company SCG Consulting. With your advice and experience you helped me to find the best package for my business. I particularly want to thank you for your quick responses which ensured that I have the best service to run my company. You were

I would like to thank you for the efficient and excellent service that I received from you and your company SCG Consulting. With your advice and experience you helped me to find the best package for my business. I particularly want to thank you for your quick responses which ensured that I have the best service to run my company. You were very professional and I would have great confidence in recommending you to anyone starting up in any industry.

Catherin Hamonic

 CATHERIN HAMONIC